"This book specifically develops theories to understand service quality and quality management practice of EC which is completely a new and innovative effort to formulate perceptions of global consumers"--Provided by publisher

"This book presents trends and techniques for successful intelligent decision-making and transfer of products through digital signal processing, including research in supply chain management with examples and case studies useful for those involved with various levels of management"--Provided by...

"This book examines the impact IT has on politics, education, sociology, and technology. IT has already changed the face of many business activities and has prospects for future development. This book focuses on the benefits of IT for developing countries, whose problems must be solved, and...

"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided...