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I, chatbot! : the impact of anthropomorphism and gaze direction on willingness to disclose personal information and behavioral intentions
Pizzi, Gabriele; Vannucci, Virginia; Mazzoli, Valentina; … - In: Psychology & marketing 40 (2023) 7, pp. 1372-1387
Persistent link: https://www.econbiz.de/10014291927
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Consumers' responses to personalized service from medical artificial intelligence and human doctors
Zhang, Yiran; Tan, Wenying; Lee, Eun-Ju - In: Psychology & marketing 41 (2024) 1, pp. 118-133
Persistent link: https://www.econbiz.de/10014467474
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Alexa, what do we know about conversational commerce? : insights from a systematic literature review
Lim, Weng Marc; Kumar, Satish; Verma, Sanjeev; … - In: Psychology & marketing 39 (2022) 6, pp. 1129-1155
Persistent link: https://www.econbiz.de/10013280062
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When pain is pleasure : identifying consumer psychopaths
Karampournioti, Evmorfia; Hennigs, Nadine; Wiedmann, … - In: Psychology & marketing 35 (2018) 4, pp. 268-282
Persistent link: https://www.econbiz.de/10011970150
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Should cookie monster adopt a healthy lifestyle or continue to indulge? : insights into brand icons
Merchant, Altaf; LaTour, Kathryn A.; Ford, John B.; … - In: Psychology & marketing 35 (2018) 1, pp. 64-78
Persistent link: https://www.econbiz.de/10011970169
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Chatbots in frontline services and customer experience : an anthropomorphism perspective
Nguyen Tuyet-Mai; Ferm, Lars-Erik Casper; Quach, Sara; … - In: Psychology & marketing 40 (2023) 11, pp. 2201-2225
Persistent link: https://www.econbiz.de/10014432391
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Anthropomorphizing religious advertising : the moderating role of political ideology
Van Esch, Patrick; Cui, Yuanyuan; Arli, Denni; … - In: Psychology & marketing 39 (2022) 12, pp. 2284-2301
Persistent link: https://www.econbiz.de/10013465190
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The influence of anthropomorphic cues in retailing : the moderating effect of the vice versus virtue products
Londoño, Juan C.; Ruiz de Maya, Salvador - In: Psychology & marketing 39 (2022) 7, pp. 1322-1335
Persistent link: https://www.econbiz.de/10013280099
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It's not mine : anthropomorphism attenuates the effect of psychological ownership on product-to-self judgment
Zhang, Ziqi; Zhou, Qiang; Yan, Dengfeng - In: Psychology & marketing 40 (2023) 6, pp. 1103-1114
Persistent link: https://www.econbiz.de/10014291743
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What is it like to be idle versus busy for a service machine?
Söderlund, Magnus - In: Psychology & marketing 40 (2023) 6, pp. 1237-1248
Persistent link: https://www.econbiz.de/10014291855