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Contracting out welfare services : how are private contractors held accountable?
Blomqvist, Paula; Winblad, Ulrika - In: Public management review 24 (2022) 2, pp. 233-254
Persistent link: https://www.econbiz.de/10012802123
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Continuing the development of the public service logic : a study of value co-destruction in public services
Engen, Marit; Fransson, Martin; Quist, Johan; Skålén, Per - In: Public management review 23 (2021) 6, pp. 886-905
Persistent link: https://www.econbiz.de/10012514198
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Quality standards, implementation autonomy, and citizen satisfaction with public services : cross-national evidence
Song, Miyeon; An, Seung-Ho; Meier, Kenneth J. - In: Public management review 23 (2021) 6, pp. 906-928
Persistent link: https://www.econbiz.de/10012514199
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Activating job crafting in public services : the roles of discretionary human resource practices and employee use of normative public values
Luu Trong Tuan - In: Public management review 23 (2021) 8, pp. 1184-1216
Persistent link: https://www.econbiz.de/10012607506
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Contact with citizens and job satisfaction : expanding person-environment models of public service motivation
Prysmakova, Palina - In: Public management review 23 (2021) 9, pp. 1339-1358
Persistent link: https://www.econbiz.de/10012607517
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"Explain, but make no excuses" : service recovery after public service failures
Döring, Matthias - In: Public management review 24 (2022) 5, pp. 799-817
Persistent link: https://www.econbiz.de/10013190380
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Performance information and learning effects on citizen satisfaction with public services
Noda, Yu - In: Public management review 23 (2021) 12, pp. 1833-1855
Persistent link: https://www.econbiz.de/10012695074
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Public service motivation matters : examining the differential effects of challenge and hindrance stressors on organizational identification and turnover intention
Bao, Yuanjie; Zhong, Wei - In: Public management review 23 (2021) 4, pp. 545-566
Persistent link: https://www.econbiz.de/10012440461
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Public service motivation and government officials' willingness to learn in public sector benchmarking process
Ki, Namhoon - In: Public management review 23 (2021) 4, pp. 610-632
Persistent link: https://www.econbiz.de/10012440464
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Introducing research insights into the third sector, social enterprise and public service delivery
Powell, Madeline; Berry, Frances Stokes - In: Public management review 23 (2021) 5, pp. 633-640
Persistent link: https://www.econbiz.de/10012498278