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~isPartOf:"Quality management journal : QMJ"
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Quality management
176
Qualitätsmanagement
176
Dienstleistungsqualität
52
Service quality
52
quality management
32
USA
28
United States
28
Hospital
25
Krankenhaus
25
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22
Lean management
22
Product quality
22
Produktqualität
22
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Health care
21
Lieferkette
19
Supply chain
19
Gesundheitswesen
17
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Lean Production
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Lean production
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Standardisierung
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Standardization
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Customer satisfaction
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Kundenzufriedenheit
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Business process management
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Prozessmanagement
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Firm performance
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Unternehmenserfolg
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Innovation
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Award
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Performance measurement
10
Performance-Messung
10
Preisverleihung
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service quality
10
KMU
9
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English
186
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Prybutok, Victor R.
9
Evans, James R.
7
Fredendall, Lawrence D.
7
Prybutok, Victor
7
Ford, Matthew W.
6
Antony, Jiju
5
Peng, Xianghui
5
Chakraborty, Subhajit
4
Kaynak, Hale
4
McFadden, Kathleen L.
4
Blankson, Charles
3
Cudney, Elizabeth A.
3
Davis, Mark
3
Ferrand, Yann B.
3
Foster, S. Thomas
3
Johnson, Dana M.
3
Latham, John R.
3
Linderman, Kevin
3
Mast, Jeroen de
3
Russell, Roberta S.
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Anholon, Rosley
2
Bashar, Abul
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Bernardo, Vitor Zanetti
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Boiral, Olivier
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Cao, Ying
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Chakravorty, Satya S.
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Chawalit Jeenanunta
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Choi, Yunsik
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Does, Ronald J. M. M.
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Erkul, Muratcan
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Foster, S. Thomas <Jr.>
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Gardner, John W.
2
Garza-Reyes, Jose Arturo
2
Gerolamo, Mateus Cecílio
2
Gitlow, Howard S.
2
Gonzalez, Marvin E.
2
Gowen, Charles, III.
2
Harun, Ahasan
2
He, Zhen
2
Honda, Ana Carolina
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Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
547
International journal of productivity and quality management : IJPQM
475
The TQM journal : the international review of organizational improvement
426
International journal of quality & reliability management
414
International journal of production research
394
Total quality management & business excellence
265
International journal of production economics
255
International Journal of Quality & Reliability Management
218
International journal of six sigma and competitive advantage : IJSSCA
186
NBER working paper series
169
Working paper / National Bureau of Economic Research, Inc.
157
NBER Working Paper
152
SpringerLink / Bücher
137
European journal of operational research : EJOR
136
Europäische Hochschulschriften / 5
93
Discussion paper / Centre for Economic Policy Research
92
International journal of services and operations management
91
The TQM Magazine
91
Management science : journal of the Institute for Operations Research and the Management Sciences
88
International journal of industrial organization
86
International journal of quality and service sciences
85
Economics letters
81
The TQM Journal
76
Benchmarking : an international journal ; BIJ
68
American journal of agricultural economics
67
International journal of business excellence
64
Journal of business research : JBR
63
The international journal of productivity and performance management : IJPPM
61
CESifo working papers
60
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
60
Amfiteatru economic : an economic and business research periodical
59
Business process management journal
59
International journal of process management and benchmarking : IJPMB
59
Journal of retailing and consumer services
58
Health care management review : HCM review
54
Journal of industrial engineering and management : JIEM
54
Journal of operations management
52
International journal of hospitality management
51
Applied economics
50
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ECONIS (ZBW)
186
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1
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1
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
2
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu
;
Blankson, Charles
;
Prybutok, Victor
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Saved in:
3
Does the rationale for implementing quality management practices matter?
Zhang, Dongli
;
Linderman, Kevin
;
Schroeder, Roger G.
- In:
Quality management journal : QMJ
21
(
2014
)
2
,
pp. 65-77
Persistent link: https://www.econbiz.de/10010357330
Saved in:
4
An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.
;
Khanna, Vandana Tandon
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
Saved in:
5
Achieving sustainable excellence : a theoretical comparison of established quality awards
Cao, Ying
;
Peng, Xianghui
;
Prybutok, Victor
- In:
Quality management journal : QMJ
31
(
2024
)
2
,
pp. 138-153
Persistent link: https://www.econbiz.de/10014545366
Saved in:
6
What deans say about quality : a natural experiment in French higher education
Eve, Arnaud
;
Maurand-Valet, Anne
;
Cai Hillon, Yue
; …
- In:
Quality management journal : QMJ
31
(
2024
)
3
,
pp. 172-184
Persistent link: https://www.econbiz.de/10015051306
Saved in:
7
Two decades of using Kano's theory of attractive quality : a literature review
Löfgren, Martin
;
Witell, Lars
- In:
Quality management journal : QMJ
15
(
2008
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10003783531
Saved in:
8
Consumer perceptions of product quality revisited : made in China
Schniederjans, Marc J.
;
Cao, Ray Qing
;
Schniederjans, Dara
- In:
Quality management journal : QMJ
18
(
2011
)
3
,
pp. 52-68
Persistent link: https://www.econbiz.de/10009259737
Saved in:
9
Do quality and innovation compete against or complement each other? : the moderating role of an information exchange climate
Blank, Tali-hadasa
;
Naveh, Eitan
- In:
Quality management journal : QMJ
21
(
2014
)
2
,
pp. 6-16
Persistent link: https://www.econbiz.de/10010357335
Saved in:
10
SNSQUAL : a social networking site quality model
Phillips, Brandon
;
Peak, Daniel
;
Prybutok, Victor
- In:
Quality management journal : QMJ
23
(
2016
)
3
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011517705
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