Contribution of product and provider quality to cell phone industry quality
Rebecca A. Scott; Xianghui Peng; Victor R. Prybutok
| Year of publication: |
2015
|
|---|---|
| Authors: | Scott, Rebecca A. ; Peng, Xianghui ; Prybutok, Victor R. |
| Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 22.2015, 2, p. 33-47
|
| Subject: | cell phone industry | factor analysis | partial least squares | product quality | quality | service quality | structural equation modeling | Dienstleistungsqualität | Service quality | Produktqualität | Product quality | Mobiltelefon | Mobile phone | Qualitätsmanagement | Quality management | Strukturgleichungsmodell | Structural equation model | Partielle kleinste Quadrate | Partial least squares |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010515935