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Diagnostic quality problem solving : a conceptual framework and six strategies
Mast, Jeroen de - In: Quality management journal : QMJ 20 (2013) 4, pp. 21-36
Persistent link: https://www.econbiz.de/10010200504
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Generic Lean Six Sigma project definitions in financial services
Koning, Henk de - In: Quality management journal : QMJ 15 (2008) 4, pp. 32-45
Persistent link: https://www.econbiz.de/10003783796
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Perceptions of Lean Six Sigma : a multiple case study in the financial services industry
Lameijer, Bart A.; Veen, David T. J.; Does, Ronald J. M. M. - In: Quality management journal : QMJ 23 (2016) 2, pp. 29-56
Persistent link: https://www.econbiz.de/10011486810
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Lean Six Sigma deployment and maturity models : a critical review
Lameijer, Bart A.; Mast, Jeroen de; Does, Ronald J. M. M. - In: Quality management journal : QMJ 24 (2017) 4, pp. 6-20
Persistent link: https://www.econbiz.de/10011764210
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Generic Lean Six Sigma Project Definitions in Financial Services - This study focuses on facilitating the process of defining Lean Six Sigma projects in finance, since lack of a cl...
de Koning, Henk; de Mast, Jeroen; Does, Ronald J.M.M.; … - In: Quality management journal : QMJ 15 (2008) 4, pp. 32-45
Persistent link: https://www.econbiz.de/10008134728