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The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.; Johnson, Dana M.; Russell, … - In: Quality management journal : QMJ 25 (2018) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
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Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.; Latham, John R. - In: Quality management journal : QMJ 22 (2015) 3, pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Cover Image
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.; Johnson, Dana M.; Russell, … - In: Quality management journal : QMJ 25 (2018) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
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Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.; Fredendall, Lawrence D.; Siemens, … - In: Quality management journal : QMJ 29 (2022) 3, pp. 160-182
Persistent link: https://www.econbiz.de/10013410705