//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Quality management journal : QMJ"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Learning by customers as co-pr...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Business process management
1
Dienstleistungsqualität
1
Financial services
1
Finanzdienstleistung
1
Management information system
1
Management-Informationssystem
1
Prozessmanagement
1
Quality management
1
Qualitätsmanagement
1
Service quality
1
Simulation
1
case study
1
decision support tool
1
financial series
1
service process design
1
simulation
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Undetermined
1
Author
All
Field, Joy M.
2
Davis, Mark
1
Li, Gang
1
Published in...
All
Quality management journal : QMJ
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Management Science
11
Center for Financial Institutions Working Papers
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Journal of management information systems : JMIS
7
Information systems research : ISR
6
Faculty & research / Insead : working paper series
5
Working papers / Financial Institutions Center
5
Working papers / Sloan School of Management, Massachusetts Institute of Technology (MIT)
5
Financial Institutions Center
4
Working Paper Series / MIT Center for Coordination Science
4
Journal of financial services research : JFSR
3
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
3
Management information systems : mis quarterly
3
NBER working paper series
3
Operations research, Management science : OR MS ; the international literature digest
3
Strategic management journal
3
Brookings papers on economic activity : BPEA
2
Journal / The Capco Institute : journal of financial transformation
2
Journal of Service Management
2
Journal of service research
2
MIT IPC working paper
2
MSI reports : working paper series
2
Manufacturing & Service Operations Management
2
Manufacturing & service operations management : M & SOM
2
NBER Working Paper
2
Operations management research : OMR ; advancing practice through theory
2
The journal of economic perspectives : EP ; a journal of the American Economic Association
2
The quarterly journal of economics
2
The review of economics and statistics
2
Working paper / National Bureau of Economic Research, Inc.
2
Academy of Management journal : AMJ
1
Brookings-Wharton papers on financial services
1
CISR working paper
1
Decision line
1
Discussion paper series / Stanford Institute for Economic Policy Research
1
Economic modelling
1
Economics and information systems
1
Economics of innovation and new technology
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
OLC EcoSci
1
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Designing lean processes with improved service quality : an application in financial services
Li, Gang
;
Field, Joy M.
;
Davis, Mark
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 6-20
Persistent link: https://www.econbiz.de/10011633032
Saved in:
2
ARTICLES - Beyond Design: Implementing Effective Production Work Teams
Field, Joy M.
- In:
Quality management journal : QMJ
8
(
2001
)
2
,
pp. 29-43
Persistent link: https://www.econbiz.de/10005950997
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->