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Relative contributions of product quality and service quality in the automobile industry
Xu, Lu; Blankson, Charles; Prybutok, Victor - In: Quality management journal : QMJ 24 (2017) 1, pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
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Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.; Peng, Xianghui; Prybutok, Victor R. - In: Quality management journal : QMJ 22 (2015) 2, pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
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Does the rationale for implementing quality management practices matter?
Zhang, Dongli; Linderman, Kevin; Schroeder, Roger G. - In: Quality management journal : QMJ 21 (2014) 2, pp. 65-77
Persistent link: https://www.econbiz.de/10010357330
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An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.; Khanna, Vandana Tandon - In: Quality management journal : QMJ 28 (2021) 1, pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
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Achieving sustainable excellence : a theoretical comparison of established quality awards
Cao, Ying; Peng, Xianghui; Prybutok, Victor - In: Quality management journal : QMJ 31 (2024) 2, pp. 138-153
Persistent link: https://www.econbiz.de/10014545366
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Two decades of using Kano's theory of attractive quality : a literature review
Löfgren, Martin; Witell, Lars - In: Quality management journal : QMJ 15 (2008) 1, pp. 59-75
Persistent link: https://www.econbiz.de/10003783531
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Consumer perceptions of product quality revisited : made in China
Schniederjans, Marc J.; Cao, Ray Qing; Schniederjans, Dara - In: Quality management journal : QMJ 18 (2011) 3, pp. 52-68
Persistent link: https://www.econbiz.de/10009259737
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Do quality and innovation compete against or complement each other? : the moderating role of an information exchange climate
Blank, Tali-hadasa; Naveh, Eitan - In: Quality management journal : QMJ 21 (2014) 2, pp. 6-16
Persistent link: https://www.econbiz.de/10010357335
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SNSQUAL : a social networking site quality model
Phillips, Brandon; Peak, Daniel; Prybutok, Victor - In: Quality management journal : QMJ 23 (2016) 3, pp. 19-36
Persistent link: https://www.econbiz.de/10011517705
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The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius; Senn, William D.; Peak, Daniel A.; … - In: Quality management journal : QMJ 28 (2021) 3, pp. 116-127
Persistent link: https://www.econbiz.de/10012584868