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Service business
The TQM journal : the international review of organizational improvement
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Total quality management & business excellence
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International journal of quality & reliability management
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The international journal of productivity and performance management : IJPPM
17
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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International journal of production research
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IEEE transactions on engineering management : EM
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Quality management journal : QMJ
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World class applications of Six Sigma : [real world examples of success]
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International journal of six sigma and competitive advantage : IJSSCA
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European journal of operational research : EJOR
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Health marketing quarterly
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International Journal of Lean Six Sigma
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International Journal of Public Sector Management
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International journal of production economics
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International journal of quality and innovation
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International small business journal : researching entrepreneurship
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Journal of the Operational Research Society
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Measuring business excellence : the journal of organizational performance management
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Services marketing quarterly
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Understanding, managing, and implementing quality : frameworks, techniques and cases
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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
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