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The effects of partnership quality on business process outsourcing success in Malaysia : key users perspective
Ooi Ee; Hasliza Abdul Halim; Thurasamy Ramayah - In: Service business 7 (2013) 2, pp. 227-253
Persistent link: https://www.econbiz.de/10009760435
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The determinants of the transportation outsourcing strategy for the express delivery company
Lee, Chia-chi; Lin, Tyrone T.; Cheng, Pei-chu - In: Service business 7 (2013) 2, pp. 207-225
Persistent link: https://www.econbiz.de/10009760441
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Dimensions of behavior and proactive improvement in hotel outsourcing relationships : the role of justice
Espino-Rodríguez, Tomás F.; Ramírez-Fierro, Juan Carlos - In: Service business 13 (2019) 3, pp. 479-508
Persistent link: https://www.econbiz.de/10012124353
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Critical success factors in relationship management for services outsourcing
Rhodes, Joan; Lok, Peter; Loh, Wilson; Cheng, Vincent - In: Service business 10 (2016) 1, pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
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Negotiating behavior in service outsourcing : an exploratory case study analysis
Saorín-Iborra, M. Carmen; Redondo-Cano, Ana María; … - In: Service business 9 (2015) 4, pp. 771-801
Persistent link: https://www.econbiz.de/10011407259