//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Service business"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Value co-creation and new serv...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Malaysia
2
Airline
1
Beschwerdemanagement
1
Complaint management
1
Customer satisfaction
1
Fluggesellschaft
1
Luftverkehrsgesellschaft
1
Reklamation
1
Relationship marketing
1
Service quality
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
2
Author
All
Davoud Nikbin
2
Ishak Ismail
2
Malliga Marimuthu
2
Published in...
All
Service business
Global business and organizational excellence : a review of research & best practices
3
Management research review
3
Advances in business strategy and competitive advantage (ABSCA) book series
2
Business strategy series
2
Handbook of research on small and medium enterprises in developing countries
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of sports marketing & sponsorship
2
Journal of Business & Industrial Marketing
2
Journal of Knowledge Management
2
Journal of retailing and consumer services
2
Management Decision
2
Management Research Review
2
Marketing in the new global order : challenges and opportunities
2
Singapore management review : Asia Pacific journal of management theory and practice
2
Technological forecasting & social change : an international journal
2
World review of entrepreneurship, management and sustainable development
2
Asia Pacific Journal of Marketing and Logistics
1
Asia Pacific journal of marketing and logistics
1
Asian Academy of Management journal
1
Asian Academy of Management journal : AAMJ
1
Business Strategy Series
1
Business strategy and competitive advantage (ABSCA) book series
1
Global business review
1
International Journal of E-Business Research (IJEBR)
1
International Journal of Emerging Markets
1
International Journal of Sports Marketing and Sponsorship
1
International business strategy and entrepreneurship : an information technology perspective
1
International journal of emerging markets
1
International journal of entrepreneurial venturing
1
International journal of management practice : IJMP
1
Journal of Air Transport Management
1
Journal of Asian Business Strategy
1
Journal of Intellectual Capital
1
Journal of Service Management
1
Journal of Service Theory and Practice
1
Journal of air transport management
1
Journal of general management
1
Journal of intellectual capital
1
Journal of nonprofit & public sector marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
OLC EcoSci
1
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10009776971
Saved in:
2
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->