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On the data-driven generation of new service idea : integrated approach of morphological analysis and text mining
Park, Mingyu; Geum, Youngjung - In: Service business 15 (2021) 3, pp. 539-561
Persistent link: https://www.econbiz.de/10012620128
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Text mining for the evaluation of public services : the case of a public bike-sharing system
Kim, Na Rang; Hong, Soon Goo - In: Service business 14 (2020) 3, pp. 315-331
Persistent link: https://www.econbiz.de/10012304256
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Stakeholder sentiment in service supply chains : big data meets agenda-setting theory
Cao, Ray Qing; Schniederjans, Dara G.; Gu, Vicky Ching - In: Service business 15 (2021) 1, pp. 151-175
Persistent link: https://www.econbiz.de/10012489207
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Connecting artificial intelligence to value creation in services : mechanism and implications
Kim, Minjun - In: Service business 17 (2023) 4, pp. 851-878
Persistent link: https://www.econbiz.de/10014504659
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Transforming data into information for smart services : integration of morphological analysis and text mining
Kim, Minjun; Trimi, Silvana - In: Service business 17 (2023) 1, pp. 257-280
Persistent link: https://www.econbiz.de/10014282893
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A chance discovery-based approach for new product–service system (PSS) concepts
Park, Hyunseok; Janghyeok Yoon, Janghyeok - In: Service business 9 (2015) 1, pp. 115-135
Persistent link: https://www.econbiz.de/10011296087
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A network text analysis of published papers in service business, 2007-2017 : research trends in the service sector
Lee, Sang M.; Rha, Jin Sung - In: Service business 12 (2018) 4, pp. 809-831
Persistent link: https://www.econbiz.de/10011919770
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New business models in online hotel distribution : emerging private sales versus leading IDS
Runfola, Andrea; Rosati, Massimo; Guercini, Simone - In: Service business 7 (2013) 2, pp. 183-205
Persistent link: https://www.econbiz.de/10009760445
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Service employees' deviant behaviors and leader-member exchange in contexts of dispositional envy and dispositional jealousy
Kim, Soo Kyung; Jung, Dong-il; Lee, Jung Seung - In: Service business 7 (2013) 4, pp. 583-602
Persistent link: https://www.econbiz.de/10010201135
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Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José; Heras-Saizarbitoria, Iñaki; Dick, Gavin - In: Service business 8 (2014) 2, pp. 337-354
Persistent link: https://www.econbiz.de/10010351403