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The status of social-mediated crisis communication (SMCC) research : an analysis of published articles in 2002-2014
Cheng, Yang; Cameron, Glen - In: Social media and crisis communication, (pp. 9-20). 2018
Persistent link: https://www.econbiz.de/10011732288
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Revising situational crisis communication theory : the influences of social media on crisis communication theory and practice
Coombs, W. Timothy - In: Social media and crisis communication, (pp. 21-37). 2018
Persistent link: https://www.econbiz.de/10011732292
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Handling crises in social media : from stakeholder crisis awareness and sense making to organizational crisis preparedness
Valentini, Chiara; Romenti, Stefania; Kruckeberg, Dean - In: Social media and crisis communication, (pp. 57-67). 2018
Persistent link: https://www.econbiz.de/10011732300
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Ethical engagement at a time of crisis in the social era
Hung-Baesecke, Chun-Ju Flora; Bowen, Shannon A. - In: Social media and crisis communication, (pp. 68-80). 2018
Persistent link: https://www.econbiz.de/10011732302
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The role of public relations leadership in effective social media and crisis communication management
Meng, Juan; Berger, Bruce K. - In: Social media and crisis communication, (pp. 85-98). 2018
Persistent link: https://www.econbiz.de/10011732304
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The corporate social media spokesperson : who should speak on behalf of the organization in times of crisis
Damayanti, Ratna; Rodrigues, Stacey; Chua, Samuel; … - In: Social media and crisis communication, (pp. 99-113). 2018
Persistent link: https://www.econbiz.de/10011732305
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Examining public responses to social media crisis communication strategies in the United States and China
Chen, Zifei Fay; Reber, Bryan H. - In: Social media and crisis communication, (pp. 114-126). 2018
Persistent link: https://www.econbiz.de/10011732308
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Toward more audience-oriented approaches to crisis communication and social media research
Fraustino, Julia Daisy; Liu, Brooke Fisher - In: Social media and crisis communication, (pp. 129-140). 2018
Persistent link: https://www.econbiz.de/10011732324
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Social media, hashtag hijacking, and the evolution of an activist group strategy
Gilkerson, Nathan; Berg, Kati Tusinski - In: Social media and crisis communication, (pp. 141-155). 2018
Persistent link: https://www.econbiz.de/10011732327
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Social media's value in a crisis : channel effect or stealing thunder?
Coombs, W. Timothy; Claeys, An-Sofie; Holladay, Sherry - In: Social media and crisis communication, (pp. 159-167). 2018
Persistent link: https://www.econbiz.de/10011732330