Social media's value in a crisis : channel effect or stealing thunder?
Year of publication: |
2018
|
---|---|
Authors: | Coombs, W. Timothy ; Claeys, An-Sofie ; Holladay, Sherry |
Published in: |
Social media and crisis communication. - New York : Routledge, Taylor & Francis Group, ISBN 1-138-81200-5. - 2018, p. 159-167
|
Subject: | Social Web | Social web | Krisenmanagement | Crisis management | Risikokommunikation | Risk communication | Betriebliche Wertschöpfung | Value creation |
-
The role of social media in crisis communication and crisis management
Civelek, Mustafa Emre, (2016)
-
Countering reactance in crisis communication : incorporating positive emotions via social media
Xu, Jie, (2020)
-
Crisis communication on social media : what types of COVID-19 messages get the attention?
Kwok, Linchi, (2022)
- More ...
-
CSR as crisis risk : expanding how we conceptualize the relationship
Coombs, W. Timothy, (2015)
-
The handbook of crisis communication
Coombs, W. Timothy, (2023)
-
Debunking the myth of denial's effectiveness in crisis communication : context matters
Coombs, W. Timothy, (2016)
- More ...