Kieser, Alfred; Koch, Ulrich; Woywode, Michael - Sonderforschungsbereich 504 "Rationalitätskonzepte, …; … - 1999
Organizational rules (standard operating procedures) are, at the same time, enabling and restraining. They are enabling, because, e.g., they represent highly effective coordination instruments and serve as stores of organizational knowledge. On the other hand, they tend to develop a dynamics...