Part I. Theoretical Basis -- Chapter 1. The Concept of a Comprehensive Management Approach -- Chapter 2. Stress … Management and Resilience Building -- Part II. The Software Solution -- Chapter 3. The Concept of Excellence-Driven Self …-Assessment -- Chapter 4. Impress Training Modules -- Part III. Case Studies on The Introduction of Excellence-Based Stress Management and …

human resource management, organizational behavior, organizational change, and psychology, this interdisciplinary study …’s degree in management, a master’s degree in organizational development (HEC Montreal) and a Ph.D. in administrative sciences … Management Journal. Alongside her academic research, Virginie Francoeur has published 5 books in Canada and France (2 essays, 2 …

Digitale Transformation und ihr Einfluss auf das Services Management -- Geschäftsmodelle -- Fünf Schritte zu einem … qualifizierte Servicekräfte -- Vom Kunden-Service-Management zum Enterprise-Service-Management durch angepasste …Das Buch zeigt, welchen Einfluss die digitale Transformation auf das Services Management hat und wie ein Wandel in der …