Introduction -- Technology in Service Management -- Theoretical Foundations -- Study A: The Impact of Technology on Frontline Employees’ Process Deviance -- Study B: A 360-degree View of Technology Deployment -- Study C: A Dyadic Study on Employees’ Technostress and Customer Responses --...

1. The Digitalisation in Mobility Service Industry -- 2. Mobility and Demand in the current Literature discussion -- 3. Digital Mobility Business Concepts -- 4. Methodology of the Survey Based Expert Analyses -- 5. Empirical Findings from the Survey Based Expert Analyses -- 6. Scenario and Model...

Digital servitization barriers of medical technology firms: an exploratory study -- Drone-basedWarehouse Inventory Management with IoT for Perishables -- Capability of Service Innovation – What SMEs can learn from Start-ups -- Application Possibilities of Artificial Intelligence in a Renewable...

Driving public organisations towards sustainability -- Debt management of urban gminas on the example of the Silesian Voivodeship -- The Impact of Limiting Tax Costs for Expenditure on the Purchase of Intangible Services from Related Entities on the Level of Tax Charges -- Environmental aspects...

Economic and legal aspects of sustainable consumer behaviour -- Expectations for trends in household living standards and different perceptions in selected Central European countries -- Willingness to reduce food choice in favour of sustainable alternatives – the role of government and...

Kontext des öffentlichen Einkaufs -- Der Status quo des öffentlichen Einkaufs -- Bestandsaufnahme offener öffentlicher Einkaufsdaten -- Ergebnisse der Online-Befragung „Offenes öffentliches Beschaffungswesen“ -- Internationale Best Practices als Vorbild für Deutschland -- Leitbild und...

Introduction -- On the Concept of Central Europe/ness -- Economic Thought in Central Europe. - From the Beginning till the First World War -- The Interwar Period -- The Socialist Period -- After the Break-up of Socialism -- Conclusion.