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Public Service Evolution in the 15 Post-Soviet Countries : Diversity in Transformation
Baimenov, Alikhan (ed.); Liverakos, Panos (ed.) - 2022 - 1st ed. 2022.
Chapter 1. Public Service Reform in the Republic of Armenia: Challenges and Lessons Learnt -- Chapter 2. Indispensability and main directions of reforms in the civil service system of the Republic of Azerbaijan -- Chapter 3. Reform of the civil service in the Republic of Belarus: Challenges and...
Persistent link: https://www.econbiz.de/10012814788
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Beyond Smart and Connected Governments : Sensors and the Internet of Things in the Public Sector
Gil-Garcia, J. Ramon (ed.); Pardo, Theresa A. (ed.);  … - 2020 - 1st ed. 2020.
Chapter 1. Internet of Things and the Public Sector -- Chapter 2. The Internet of Things in a smart society: how government policy can help seize opportunities and mitigate threats -- Chapter 3. Methodologies for a participatory design of IoT to deliver sustainable public services in 'smart...
Persistent link: https://www.econbiz.de/10012399313
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Public Service Reforms in a Small Island State : The Case of Malta
Bezzina, Frank; Camilleri, Emanuel; Marmarà, Vincent - 2021 - 1st ed. 2021.
Part I: Public Service Reform Historical Background -- Chapter 1. Historical Background of the Maltese Public Service Administration and Management (The Beginning) -- Chapter 2. Historical Background of the Maltese Public Service Administration and Management (The Turning Point) -- Part II:...
Persistent link: https://www.econbiz.de/10012596934
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Digital government : strategy, government models and technology
Wirtz, Bernd W. - 2022
Part I: Concept and Strategy of Digital Government -- 1. Introduction -- 2. The Information Society and Digital Government -- 3. The Concept and Strategy of Digital Government -- 4. Digital Transformation and Digital Organization -- Part II: Technology, Smart City and Digital Government Models...
Persistent link: https://www.econbiz.de/10013392541
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Local Public, Fiscal and Financial Governance : An International Perspective
Dollery, Brian; Kitchen, Harry; McMillan, Melville; … - 2020 - 1st ed. 2020.
1. Introduction -- 2. Local Tax Administration -- 3. The Practice of Real Property Taxation in the World -- 4 …
Persistent link: https://www.econbiz.de/10012399499
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Democratizing Public Management : Towards Practice-Based Theory
Strumińska-Kutra, Marta - 2018
This book argues that contemporary society in general, and public administration specifically, can benefit from more reflexive learning processes through democracy and public involvement. It identifies the most central social practices, dilemmas, and challenges for public management as well as...
Persistent link: https://www.econbiz.de/10012396856
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Global encyclopedia of public administration, public policy, and governance
Farazmand, Ali (ed.) - 2019
This work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration and public policy. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the twin fields of study. In keeping...
Persistent link: https://www.econbiz.de/10012398615
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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service
Guy, Mary E. (ed.); Mastracci, Sharon H. (ed.);  … - 2019 - 1st ed. 2019
1. Introduction: Why Emotional Labor Matters in Public Service -- 2. Thinking Globally About the Public Service Work Experience -- 3: Trending Interconnectedness: The Value of Comparative Analysis -- 4. Understanding Emotional Labor at the Individual Level -- 5. Understanding Emotional Labor at...
Persistent link: https://www.econbiz.de/10012398837
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Innovation in the Public Sector : Smarter States, Services and Citizens
Demir, Fatih - 2022
Chapter 1: Innovation and Government -- Chapter 2: Innovation Practices -- Chapter 3: Smart Cities -- Chapter 4 …The book discusses smart governments and innovation in the public sector. In hopes of arriving at a clear definition of … innovation in the field of public administration, the volume provides a wide survey of global policies and practices, especially …
Persistent link: https://www.econbiz.de/10013368559
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Innovative Services und Prozesse für Kommunen : wie mit innovativer Prozessmodellierung die öffentliche Verwaltung bürgernäher und digitaler werden kann
Schenk, Birgit; Schneider, Claudia - 2021
Dieses essential zeigt praxisnah, wie Innovation durch neue Geschäftsprozesse gelingen kann. Dabei dient die … Ludwigsburg. Sie begleiten die digitale Transformation der Kommunalverwaltung mit zahlreichen Kooperationsprojekten zwischen …
Persistent link: https://www.econbiz.de/10012585297