1. The Organization of Terror and Murder -- 2. The Modern Theory of Bureaucracy -- 3. Bureaucratic Competition in the Third Reich -- 4. Vertical Trust Networks in the Nazi Bureaucracy -- 5. Horizontal Trust Networks in the Nazi Bureaucracy -- 6. Coercion and Vertical Trust in the Nazi...

Chapter 1. Public Service Reform in the Republic of Armenia: Challenges and Lessons Learnt -- Chapter 2. Indispensability and main directions of reforms in the civil service system of the Republic of Azerbaijan -- Chapter 3. Reform of the civil service in the Republic of Belarus: Challenges and...

Introduction -- Theoretical Background -- Research Design and Methodology -- Case Descriptions of the studied Communities of Practice -- CoPs as Enabler of Organizational Knowledge Creation -- CoPs as Loci of Collective Lead Userness -- CoPs as an Enhancement of Organizations’ Innovative...

Part A: Scientific Foundations of Digital Governance -- Chapter 1 - Scientific Foundations of Digital Governance - Why, What and How (Yannis Charalabidis,Zoi Lachana, Charalampos Alexopoulos).-Chapter 2 - Digital governance as a scientific concept (Tove Engvall, Leif Skiftenes Flak) -- Chapter 3...

This book argues that contemporary society in general, and public administration specifically, can benefit from more reflexive learning processes through democracy and public involvement. It identifies the most central social practices, dilemmas, and challenges for public management as well as...

This work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration and public policy. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the twin fields of study. In keeping...

1. Introduction: Why Emotional Labor Matters in Public Service -- 2. Thinking Globally About the Public Service Work Experience -- 3: Trending Interconnectedness: The Value of Comparative Analysis -- 4. Understanding Emotional Labor at the Individual Level -- 5. Understanding Emotional Labor at...

Chapter 1. Internet of Things and the Public Sector -- Chapter 2. The Internet of Things in a smart society: how government policy can help seize opportunities and mitigate threats -- Chapter 3. Methodologies for a participatory design of IoT to deliver sustainable public services in 'smart...

Introduction -- Part I. The Problems and Perspectives of Development of the System of Public Administration in the Modern Russian Conditions -- Developmental Trends in The Institutional Environment of Russian Civil Society Within the Context of Government Regulation of Socio-Economic Activities...