This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones. Enterprises have the option to meet the former demand by offering authentic products and services while the latter could be...

Part 1: People -- Chapter 1: Teams and Divisions -- Chapter 2: Hiring -- Chapter 3: Upskilling -- Chapter 4: People Management -- Chapter 5: Rewards and Recognition -- Chapter 6: People Processes -- Chapter 7: Rituals -- Part 2: Strategy -- Chapter 8: OKR Review -- Chapter 9: Setting up OKRs --...

Chapter 1: The Productivity Puzzle – A critical assessment and an outlook on the COVID-19 crisis -- Chapter 2: Revisiting intangible capital and labour productivity growth, 2000-2015: Accounting for the crisis and economic recovery in the EU -- Chapter 3: The Rule of Law and Labour...

“Drawing upon decades of her own research, Dr. Hughes provides human resource professionals with yet another useful lens to consider when designing interventions to support diversity and inclusion. Both practitioners and academics will find new ways to understand, describe and lead inclusive...

1. The Older Labour Force -- 2. Chronological Age and Labour Productivity -- 3. Age Discrimination and Stereotypes -- 4. Pensions and Pension Schemes -- 5. Macroeconomic Aspects -- 6. Distributive and Actuarial Elements -- 6. Pensions and Risk -- 7. Ageing and -- 8. Economic Growth and...

1. Overview -- 2. Industrial Policy, Firm Capabilities and Kaizen -- 3. Kaizen towards Learning, Transformation, and High-Quality Growth: Insights from Outstanding Experiences -- 4. Why is Kaizen Critical for Developing Countries? Kaizen as a Social Innovation in the Era of Global Inequality --...

Chapter 1. Estimating Efficiency in the Presence of Extreme Outliers: A Logistic-Half Normal Stochastic Frontier Model with Application to Highway Maintenance Costs in England -- Chapter 2. Alternative User Costs, Productivity and Inequality in US Business Sectors -- Chapter 3. On the Allocation...

1 Introduction -- 2 The Data: Productivity and Capital Differences across Countries and over Time -- 3 Two Complementary Frameworks to Study Convergence Clubs -- 4 Convergence Clubs in Labor Productivity -- 5 Convergence Clubs in Physical and Human Capital -- 6 Convergence Clubs in Total Factor...

This book looks at various aspects of tourism education in Asian countries and the impacts of sustainable development in tourism education to the Asian student markets. It provides an insightful and authoritative account of the various issues that are shaping the higher educational world of...

1. Introduction -- 2. Guides on a crossroad - between deregulation and entrepreneurship -- 3. Tourism Employment and Education in a Danish Context -- 4. Tourism work - Public management of the tourism workforce in Finland -- 5. A Potential Treasure for Tourism – Crafts as employment and a...