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Inclusive leadership : a framework for the global era
Wuffli, Peter A. - 2016
Introduction: A framework for inclusive leadership -- The Context - Transformations and Pragmatism -- The New Inclusions -- How Leadership Tasks Become Inclusive -- Seasons of a Leadership Development Journey -- Overall Conclusions and Outlook
Persistent link: https://www.econbiz.de/10012396226
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Digital Technology in Service Encounters : Effects on Frontline Employees and Customer Responses
Christ-Brendemühl, Sonja - 2022
Introduction -- Technology in Service Management -- Theoretical Foundations -- Study A: The Impact of Technology on Frontline Employees’ Process Deviance -- Study B: A 360-degree View of Technology Deployment -- Study C: A Dyadic Study on Employees’ Technostress and Customer Responses --...
Persistent link: https://www.econbiz.de/10013270870
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Customer Experience Management in der Praxis : Grundlagen - Zusammenhänge - Umsetzung
Tiffert, Alexander - 2019
Eine komprimierte Darstellung der Grundlagen zum Konzept der Customer Experience -- Ein Überblick über relevante Elemente und Erlebnisdimensionen der Customer Experience -- Ein Überblick über zentrale Aufgabenfelder des Customer Experience Managements -- Ausgewählte Methoden zur Umsetzung...
Persistent link: https://www.econbiz.de/10012402452
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Biblical Organizational Spirituality : New Testament Foundations for Leaders and Organizations
Henson, Joshua D. (ed.) - 2022
1. The Shalom-making Leader and Organizational Justice: An Analysis of Luke -- 2. Finding Legacy, Empathy, and Hope in Crisis: An Analysis of John -- 3. Vulnerability in Leadership: An Analysis of John -- 4. The Fruitfulness of Organizational Spirituality: An Analysis of John -- 5. Spirituality...
Persistent link: https://www.econbiz.de/10013270874
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Women in Financial Services : Exploring Progress towards Gender Equality
Birindelli, Giuliana; Iannuzzi, Antonia Patrizia - 2022
diversity in the banking industry -- 3. Women and bank performance: theoretical background and literature review -- 4. Data on … female representation in banks -- 5. The gender pay gap in the financial sector: Where do we stand? -- 6. Gender diversity in … women in Central Banks? -- 9. Gender diversity in banks and insurance companies: The state of art -- 10. A case of temporary …
Persistent link: https://www.econbiz.de/10013040840
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Disruptive Technology in Banking and Finance : An International Perspective on FinTech
King, Timothy (ed.); Stentella Lopes, Francesco Saverio (ed.) - 2021 - 1st ed. 2021.
field of FinTech and its potential impact on financial services, and banks in particular, as well as the economy and society …
Persistent link: https://www.econbiz.de/10012655228
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Digitale Transformation im Bankenumfeld : zukunftsfähige Prozesse und Technologien erfolgreich implementieren, damit die Digitalisierung gelingt
Glaser, Christian - 2022
Innovation, Deutsche Bank „Eine wertvolle Lektüre für alle, die der digitalen Transformation ihrer Branche oder ihres eigenen …
Persistent link: https://www.econbiz.de/10013202325
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Banking 4.0 : The Industrialised Bank of Tomorrow
Bhatia, Mohan - 2022
Induatrialised Bank -- BIAN Framework to build Banking AI and Semantic APIs -- Conversational Banking -- Banking AI as a Service. … framework for the delivery of the digital bank 4.0. . …
Persistent link: https://www.econbiz.de/10013202327
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Beyond Fintech : Bionic Banking
Nicoletti, Bernardo - 2022
Chapter 1: Bionic Banking Introduction -- Chapter 2: Bionic Banking -- Chapter 3: Bionic Banking Transformation -- Chapter 4: Bionic Banking Business Model -- Chapter 5: Bionic Banking Life Style -- Chapter 6: Bionic Banking Project -- Chapter 7: Bionic Banking Conclusions.
Persistent link: https://www.econbiz.de/10013176821
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Japan Post Bank : Current Issues and Prospects
Uno, Akira - 2020 - 1st ed. 2020.
: Listing of Japan Post Bank and Reorganization of Regional Banks -- 4 Theory and Empirical Analysis for the Restructuring of … deposit system still virtually exists between the bank and the government. This makes the bank’s asset portfolio heavily … this system and the low interest rate policy keep the bank’s return on assets (ROA) low and expose the bank to an interest …
Persistent link: https://www.econbiz.de/10012399620