Kosaka, Michitaka (ed.); Wu, Jie (ed.); Xing, Ke (ed.); … - 2021 - 1st ed. 2021.
Chapter 1. Introduction -- Part 1: Concept and Framework for Cases Analysis from service science viewpoint -- Chapter 2. General Trend of service innovation using ICT and its impact on business innovation -- Chapter 3. ICT for Services by Generation – History and Future -- Part 2: Cases study...