1. Risky Play -- 2. Falling Fast -- 3. Moral Risk in a Nursing Home -- 4. Coping with Fallibility in Aviation -- 5. Fallibility and Trust in Healthcare -- 6. Approaches to Help in Organizations -- 7. Ethics of Fallibility

Krankenhäuser müssen sich kundenorientiert ausrichten, um langfristig dem Ökonomisierungsdruck standhalten zu können. Vanessa Haselhoff untersucht die Rolle und die Bildung von Vertrauen im System Krankenhaus. Sie analysiert Einzelinterviews mit Patienten und leitet ab, wie sich Vertrauen...

Das ifm-Management-Modell bietet einen kategorialen Ordnungsrahmen sowohl für die Führung von Medizinbetrieben als auch für die Didaktik der Managementlehre in der Medizin. Hans-Jürgen Seelos fasst in seinem Forschungsbericht die zentralen Konzepte und Grundkategorien des Modells,...

Exploring the theoretical concept of collaborative dynamic capabilities, this book illustrates how service innovation can be achieved in an era of technological convergence. Focusing on e-healthcare systems within hospitals and private businesses, the author provides detailed case studies and...

This book offers a practical introduction to healthcare analytics that does not require a background in data science or statistics. It presents the basics of data, analytics and tools and includes multiple examples of their applications in the field. The book also identifies practical challenges...

This exciting resource examines pioneering, successful business models in healthcare services, emphasizing bold and innovative entrepreneurship in creating care delivery that is accessible, affordable, and effective. Expert contributors supply fascinating case studies of visionary principles at...

Providing a global perspective on the increasingly important concept of talent management in the health sector, this significant new text brings together evidence and research findings to suggest how healthcare organisations can attract and retain talent. The demand for healthcare in many...

Combining conceptual, pragmatic and operational approaches, this edited collection addresses the demand for knowledge and understanding of IT in the healthcare sector. With new technology outbreaks, our vision of healthcare has been drastically changed, switching from a ‘traditional’ path to...

This book examines healthcare innovation processes, shedding light on the controversies endemic to innovation, which make such processes notoriously challenging. While, in the heat of action, controversies may be seen as barriers to innovation, observations reported in this volume point to...