Grundlagen Dienstleistungsinnovation -- Dienstleistungsinnovationsteilsystem „Service Engineering“ -- Dienstleistungsinnovationsteilsystem „Service Quality Improvement“ -- Rollenmetamodell als Basis für ein Rollenkonzept -- Organisatorische Grundlagen für das Rahmenkonzept --...

This work examines the current, relevant and complex problem of how companies can take an intellectual property lead within research and development collaborations. Special emphasis is placed on the early phases of the innovation process and the service industry sector, in which intellectual...

Systematic Review of the Service Dominant Logic-Literature -- Opportunities and challenges for the German Airport Industry -- Drivers and barriers influencing the ability to innovate in service organizations. -Typology of innovation opponents