Knowledge management promises concepts and instruments that help organizations support knowledge creation, sharing and application. This book offers a comprehensive account of the many facets, concepts and theories that have influenced knowledge management and integrates them into a framework...

Management Support Systeme und Business Intelligence — Anwendungssysteme zur Unterstützung von Managementaufgaben -- Arbeitsaufgaben und -prozesse der Fach- und Führungskräfte -- Klassische Ausprägungen der Management Support Systeme -- Business Intelligence -- Datenbereitstellung: Data...

Today's enterprises have to continuously extend their operational limits to earn profit, thrive and prosper. Over time evolution led to the development of two concepts to master this challenge: intelligence and knowledge. This work introduces a system theoretic perspective on enterprises,...

This book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards...

This book presents recent advancements of research, new methods and techniques, applications and projects in decision making and decision support systems. It explores expert systems and neural networks, knowledge engineering and management, fuzzy sets and systems and computational methods for...

Business Process Reengineering: A Consolidated Approach to Different Models -- The Need for BPR and its History -- Business Process Reengineering -- Business Process Reengineering Framework and Automation -- Business Process Management (Process Life Cycle, Process Maturity) -- Organization Life...

Strategieimplementierung als Bestandteil des Strategischen Managements -- Entwicklung einer Konzeption zur Strategieimplementierung -- Ausgewählte Instrumente der Strategieimplementierung -- Fallbeispiele zur Strategieimplementierung -- Zusammenfassung und Ausblick.

Performance ist ein sowohl in der Praxis als auch in der Wissenschaft oft diskutiertes, jedoch selten exakt definiertes Phänomen. Felix Schulze-Borges entwickelt ein fundiertes Performanceverständnis für Professional Service Firms und bettet dieses thematisch in das strategische Management...