1 Motive, Zielsetzung und Struktur -- 2 Kundenzufriedenheit — ein Wettbewerbsfaktor mit steigender Bedeutung im Zuge der Globalisierung der Automobilindustrie -- 2.1 Wettbewerbsfaktor Kundenzufriedenheit -- 2.2 Quantifizierung der Kundenzufriedenheit -- 2.3 Einflussfaktor Liefertreue -- 3 Die...

This book is mainly about facilitating the dissemination of management control, a field now finding application at a growing number of organizations, among commercial practitioners. It provides essential insights on management control as applied to Chinese enterprises and cross-border...

This book offers valuable insights into the management of uncertainty and business enterprises risk. Propelled by clear construct and communication, Nishimura introduces an innovate model (COLC) that embodies forward-looking, globalized understandings of how managers can exploit profit...

The second edition of this textbook comprehensively discusses global supply-chain and operations management, combining value creation networks and interacting processes. It focuses on the operational roles in the networks and presents the quantitative and organizational methods needed to plan...

This textbook presents global supply chain and operations management from a comprehensive perspective, combining value creation networks and interacting processes. It focuses on the operational roles in the networks and presents the quantitative and organizational methods needed to plan and...

This book serves as a guide to strategic management accounting. It introduces new and useful concepts on how to collect, analyse, and evaluate options to enable managers to steer corporate directions and write strategic plans for the long-term success of the corporation. Starting with basic...

This book presents a comprehensive and holistic study on being a financial practitioner today. Using a practice theory approach, the book analyzes the work life stories of four financial practitioners who have been working between 13 and 25 years during the period of 1973 to 2015 and explains...

This book responds to key issues in strategic management control beyond the numbers. Grounded in research but written with practitioners and students in mind, this second volume addresses the most up-to-date management control issues in the public sector, forecasting, budgeting and controls in...

This book examines the relationship between digital innovations on the one hand, and accounting and management information systems on the other. In particular it addresses topics including cloud computing, data mining, XBRL, and digital platforms. It presents an analysis of how new technologies...