The Importance and Characteristics of a Good Presentation -- Learning from Other People's Presentations -- Your Audience and Preparing Them for Your Presentation -- Preparing a Script -- Preparing Your Slides -- How to Reduce the Amount of Text and Number of Characters -- Using Bullets -- Using...

Preparing for Calls -- Making a Call -- Leaving a Message with the Switchboard Operator -- Voicemail and Answering Machines -- Receiving Calls -- Finding Out About Another Company, Giving Information About Your Company -- Chasing -- Dealing with Difficult Callers and Unhelpful Staff -- Improving...

Email Addresses -- Subject Lines -- Initial Salutations -- Introductions and Final Salutations -- Making Requests -- Replying to Requests -- Chasing and Being Chased -- Reviewing Documents -- Ensuring Better Communication By Using a Soft Approach -- Recognizing Level of Formality -- Punctuation...

Arranging A Meeting Via Email -- Preparing for a Meeting -- Using English Before, During, and After a Meeting or Negotiation -- How to Meet Key People at Networking Events and Trade Fairs -- Managing and Participating in a Face-to-Face Meeting -- Meetings Via Conference Call and Video Call --...

Part I. Structure and Content of a Manual -- Title, Table of Contents, About, Introduction, Product Overview, What's in the Box -- Key Features -- Installation: Getting Started -- Instructions: Procedures -- Troubleshooting -- Warnings and Recommendations -- Updates, Warranty, Contact Details --...

The Qualities of a Good CV and Resume -- Templates -- Writing Dates -- Personal Details -- The Photograph -- Objectives, Executive Summaries and Personal Statements -- Education -- Work Experience -- Skills -- Personal Interests -- References and Reference Letters -- Cover Letters -- Writing a...

This book is mainly concerned with economic analysis of the labour market status of NESB (Non-English Speaking Background) migrant women in Australia. Newly developed and sophisticated econometric methods are used to analyse the labour market status of both NESB migrant and Australian born...

Dementielle Erkrankungen -- Elegie für Iris -- Das Gehirn meines Vaters -- Psychische Verhaltensstörungen durch psychotrope Substanzen -- Unter dem Vulkan -- Die künstlichen Paradiese -- Bekenntnisse eines englischen Opiumessers -- Über das Rauchen -- Schizophrenie, schizotype und wahnhafte...

This book challenges the quasi-consensus that Latin American countries dominate global homicide rankings mainly due to the illegal nature of drug production and trafficking. Building on US scholarship that looks at the role of social exclusion and discriminatory policing in drug violence, the...