Arranging A Meeting Via Email -- Preparing for a Meeting -- Using English Before, During, and After a Meeting or Negotiation -- How to Meet Key People at Networking Events and Trade Fairs -- Managing and Participating in a Face-to-Face Meeting -- Meetings Via Conference Call and Video Call --...

The Importance and Characteristics of a Good Presentation -- Learning from Other People's Presentations -- Your Audience and Preparing Them for Your Presentation -- Preparing a Script -- Preparing Your Slides -- How to Reduce the Amount of Text and Number of Characters -- Using Bullets -- Using...

Preparing for Calls -- Making a Call -- Leaving a Message with the Switchboard Operator -- Voicemail and Answering Machines -- Receiving Calls -- Finding Out About Another Company, Giving Information About Your Company -- Chasing -- Dealing with Difficult Callers and Unhelpful Staff -- Improving...

Email Addresses -- Subject Lines -- Initial Salutations -- Introductions and Final Salutations -- Making Requests -- Replying to Requests -- Chasing and Being Chased -- Reviewing Documents -- Ensuring Better Communication By Using a Soft Approach -- Recognizing Level of Formality -- Punctuation...

Part I. Structure and Content of a Manual -- Title, Table of Contents, About, Introduction, Product Overview, What's in the Box -- Key Features -- Installation: Getting Started -- Instructions: Procedures -- Troubleshooting -- Warnings and Recommendations -- Updates, Warranty, Contact Details --...

The Qualities of a Good CV and Resume -- Templates -- Writing Dates -- Personal Details -- The Photograph -- Objectives, Executive Summaries and Personal Statements -- Education -- Work Experience -- Skills -- Personal Interests -- References and Reference Letters -- Cover Letters -- Writing a...

This book is mainly concerned with economic analysis of the labour market status of NESB (Non-English Speaking Background) migrant women in Australia. Newly developed and sophisticated econometric methods are used to analyse the labour market status of both NESB migrant and Australian born...

This work explores everyday face-to-face interactions between expatriate and host national employees in cross-cultural offices of transnational organizations and corporations. Applying the concepts of cosmopolitanism, social capital, and network theory, the book highlights both “closure” and...

This book provides an insightful analysis of the looming refugee and mixed migration crisis in the context of four major, contemporary flows: two in west and east Europe, and one each in the Americas and Asia. The analysis, in each case, is followed by a judicious identification of the key...