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Katrin Plein untersucht, welche Verhaltensweisen von Kunden die betroffenen Mitarbeiter im Beschwerdemanagement als problematisch erleben. Für die Ableitung verschiedener Ausprägungen dysfunktionalen Beschwerdeverhaltens zieht sie insbesondere Schilderungen von Beschwerdebearbeitern in...
Persistent link: https://www.econbiz.de/10014017980
Marktsegmentierung im B2C-Bereich -- Multivariate Methoden zur Segmentierung von Märkten -- Marktsegmentierung im B2B-Bereich -- Marktsegmentierung im Dienstleistungsbereich -- Marktsegmentierung im Einzelhandel -- State-of-the-art -- Vorstudie zur Marktsegmentierung im B2C-Bereich --...
Persistent link: https://www.econbiz.de/10014014436
Marketing Outcomes in Financial Services -- Examınıng Determınants of Turkısh Automotıve Industry Exports usıng Panel Quantıle … Leasing Industry …
Persistent link: https://www.econbiz.de/10012395939
, Technology and Innovation Policy -- Global Value Chain and effects of trade policy instrument- a case of India -- India’s Intra-industry …
Persistent link: https://www.econbiz.de/10012396994
emerging market consumers through various marketing strategies, processes and programs in the context of emerging market … marketing will find this book of immense interest and value. It offers case studies from a range of countries and industry …
Persistent link: https://www.econbiz.de/10012398260
Transformation of Punjab Economy: Emergence of Industry and Services -- Chapter 11. Growth, Employment and Structural Change: Punjab …
Persistent link: https://www.econbiz.de/10014018852
Persistent link: https://www.econbiz.de/10013520948
Diederich Bakker develops a comprehensive planning process that can guide brand manufacturers in assessing the internal and external environment. The step-by-step planning process includes strategies to thoroughly audit brand portfolios and to review an organisation’s brand management...
Persistent link: https://www.econbiz.de/10014018216
Part I Location theory of retailing industry -- 1 Market areas of retailers in linear space -- 1.1 Formation mechanism … Location theory of manufacturing industry -- 4 Change of factory’s production in agglomeration -- 4.1 Formation of industrial …’ locations have changed through those mechanisms. First, the book deals with the retailing industry. Introducing the concept of a …
Persistent link: https://www.econbiz.de/10014019317
market. Some of these factors include the supply and demand for housing finance, land tenure security issues, construction … Construction Cost Conundrum in Africa -- 6. Slum Upgrading and Housing Alternatives for the Poor -- 7. Conclusion …
Persistent link: https://www.econbiz.de/10011857990