Liu, Qizhang - 2015 - 1st ed. 2015
Preface -- Chapter 1: Introduction -- Chapter 2: Urban Logistics in Asia -- Chapter 3: TA-Q-BIN, The Last-Mile Delivery … -- Chapter 4: An Innovation in Last-Mile Delivery -- Chapter 5: Power of Gemba -- Chapter 6: Express Delivery - Sustainable … students, describing the particular service design, operations management, innovation, supplier management, and social …