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Dienstleistungsmodellierung 2014 : Vom Servicemodell zum Anwendungssystem
Thomas, Oliver - 2014
Methoden und Werkzeuge zur Dienstleistungsmodellierung -- Modellierung und Konfiguration von Produkten und Dienstleistungen -- Produktivitätsbewertung und Bereitstellungsmodelle für IT-Dienstleistungen -- Wirtschaftszweige und innovative Anwendungssysteme.
Persistent link: https://www.econbiz.de/10014021009
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Managing Consumer Services : Factory or Theater?
Baglieri, Enzo - 2014
The future of consumer service. Introduction -- 1. Factories or theaters? The future of service -- 2. The industrialization of services -- 3. High tech vs. high touch: the role of human intermediation in information intensive services.- 4. Connecting factory to theater: lessons from a case study...
Persistent link: https://www.econbiz.de/10014020411
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Modeling for Decision Support in Network-Based Services : The Application of Quantitative Modeling to Service Science
Dolk, Daniel (ed.); Granat, Janusz (ed.) - 2012
Persistent link: https://www.econbiz.de/10014425387
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Exploring Service Productivity : Studies in the German Airport Industry
Lehmann, Claudia - 2019
Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German … airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their … deliver considerable value for both management and academia. Contents Systematic literature review on service productivity …
Persistent link: https://www.econbiz.de/10012395866
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Service Productivity Management : Improving Service Performance using Data Envelopment Analysis (DEA)
Sherman, H. David (contributor); Zhu, Joe (contributor) - 2006
Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to …
Persistent link: https://www.econbiz.de/10013520441
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Services Offshoring and its Impact on the Labor Market : Theoretical Insights, Empirical Evidence, and Economic Policy Recommendations for Germany
Winkler, Deborah - 2009
offshoring on German productivity, employment, and employment structure. She provides a well-balanced synthesis of theoretical …
Persistent link: https://www.econbiz.de/10013521251
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Dienstleistungsmodellierung 2012 : Product-Service Systems und Produktivität
Thomas, Oliver - 2013
Methoden und Technologien zur Modellierung von Dienstleistungen -- Modellierung von Produkt-Dienstleistungssystemen.- Produktivität von Dienstleistungen -- Modellierung branchenorientierter Dienstleistungen.
Persistent link: https://www.econbiz.de/10014016204
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The Product Manager's Toolkit® : methodologies, processes, and tasks in technology product management
Steinhardt, Gabriel - 2017 - Second edition
This book provides a consistent and holistic managerial approach to product management and presents a practical and comprehensive methodology (roles, processes, tasks, and deliverables) that covers all aspects of product management. It helps students of product management, product management...
Persistent link: https://www.econbiz.de/10012398240
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S-BPM in the Production Industry : A Stakeholder Approach
Neubauer, Matthias (ed.); Stary, Christian (ed.) - 2017
This volume presents several case studies highlighting the latest findings in Industry 4.0 projects utilizing S-BPM features. Their potential is explored in detail, while the limits of engineering a company from a communication-centred perspective are also discussed. After a general introduction...
Persistent link: https://www.econbiz.de/10011685934
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Sustainable Operations in India
Chakraborty, Ayon (ed.); Kumar Gouda, Sirish (ed.);  … - 2018
This book focuses on understanding the status quo of sustainable practices in industry operations from an emerging economy perspective, presenting various practices in India. In order to offer a balance between theory and practice, it provides guidelines for applying models to achieve the goal...
Persistent link: https://www.econbiz.de/10012396213