er Gründer und Geschäftsführer der IMG-Innovation Management Group GmbH - ein auf Innovationsmanagement spezialisiertes …Einführung in das Thema -- Strategieentwicklung -- Dienstleistungsinnovation -- Technologietrends und -strategien … -- Geschäftsmodell-Innovation. …

Exploring the theoretical concept of collaborative dynamic capabilities, this book illustrates how service innovation … businesses, the author provides detailed case studies and answers topical questions about generating service innovation across … different industries. Making a new and thought-provoking contribution to research on innovation and technology management, this …

Introduction to the Book -- Introduction to Service Innovation -- Introduction to Business Model Innovation Cases … -- Service Innovation in the Chinese Aviation Industry: The Case of Chinese Low Cost Carriers -- Survival by “Servicisation”: A … Multiple-case Study of the Taiwanese Video Games Industry -- Innovation in China’s Mobile Multimedia Broadcasting Service …

Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and … going beyond the integrated stakeholders. Contents The service-dominant logic perspective on service innovation in service … systems Stakeholder integratio n in service innovation: a passive look from outside The management perspective on stakeholder …

Based on multiple case study analysis, focusing on scalable service innovation, the present study provides a practical … process model that shall serve telecommunication companies as a guideline while conducting strategic cross-industry innovation … strategic deliberations, and postulate propositions for present theoretical innovation process models. Der Inhalt Context of …

Grundlagen Dienstleistungsinnovation -- Dienstleistungsinnovationsteilsystem „Service Engineering … organisatorische Strukturen für die Dienstleistungsinnovation gestaltet werden können. Die verschiedenen Aufgaben der … Dienstleistungsinnovation werden über Rollen beschrieben und in einen konsistenten Zusammenhang gebracht. Dabei bilden die Themen „Service …

This is the first book that summarizes the 20-year history of service innovation research and combines it with the … service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation … theory and the other based on the service marketing theory. Service innovation is considered from the points of view of …