Businesses are constantly seeking ways of maintaining their competitive advantage, of meeting customers’ needs and increasing market share. There is now a range of methodologies, such as business process improvement (BPI) available to analyze performance and identify areas of weakness. While...

The management of quality is not new, although in some circles it is viewed as a faded star. Nevertheless, the quality concept is becoming increasingly important as globalization marches on. Other companies have demonstrated that continuous improvement can be used as a strategic tool. Several...

Type “quality programs” into any popular search engine today and in a very short space of time you would be able to find a near limitless amount of companies advertising their commitment to this particular discipline. For many, the word “quality” is closely associated with the core...

Purpose – The paper aims to review the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments...

Purpose – The purpose of this paper is to review the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own...

Purpose – This case study aims to describe Novozymes’ strongly embedded improvement culture and its tradition of employee inclusion. Novozymes is a biotech-based company, headquartered in Denmark and employing approximately 6,000 people in 30 countries. Innovation and sustainability are core...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...