Tom Bartridge, a change management consultant and previously team leader on the GASCO 21 merger project, shows how GASCO actively involved its employees in all stages of a major change process, resulting in an established brand, engaged employees and a successful, long‐term merger.

Purpose This study answers the question, “What are the learning experiences and drivers that provide CEOs with the knowledge, skills, and abilities that will allow them to lead their enterprises through crises?” Design/methodology/approach Thirty chief executive officer (CEO) interviews were...

Purpose This article aims to present an initial look at a new leadership metaphor – the leader as host. This apparently everyday idea is placed into the context of the challenges of modern leadership, with particular reference to the importance of building engagement and tackling “wicked”...

Purpose This paper aims to explore how businesses can deal with a bad manager? Design/methodology/approach This paper researches the impact of leadership. Findings Bad management can affect employee morale, performance, attitude and engagement. Originality/value This paper includes a research...

Purpose – The purpose of this paper is to present enterprise social networking and gamification as two potential tools to help organizations engage Millennial employees in collaboration and learning. Design/methodology/approach – The research provides general descriptions of enterprise...