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The service machine as a service operation framework
Lillrank, Paul M.; Särkkä, Minni - In: Strategic outsourcing : an International journal 4 (2011) 3, pp. 274-293
Persistent link: https://www.econbiz.de/10009425067
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Call center offshoring performance management : investigating opportunistic behavior in BPO
Ibrahim, Sherwat Elwan; Hanafi, Ahmed - In: Strategic outsourcing : an International journal 6 (2013) 3, pp. 292-312
Persistent link: https://www.econbiz.de/10010230148
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Effect of offshore outsourcing of information technology work on client projet management
Lacity, Mary Cecelia; Rottman, Joseph W. - In: Strategic outsourcing : an International journal 2 (2009) 1, pp. 4-26
Persistent link: https://www.econbiz.de/10003917945
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Outsourcing as a mode of organizational learning
Yakhlef, Ali - In: Strategic outsourcing : an International journal 2 (2009) 1, pp. 37-53
Persistent link: https://www.econbiz.de/10003917948
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Captive outsourcing : a way to move complex products to emerging markets
Hameri, Ari-Pekka; Tunkelo, Teemu - In: Strategic outsourcing : an International journal 2 (2009) 1, pp. 54-67
Persistent link: https://www.econbiz.de/10003917953
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International service outsourcing : using offshore analytics to identify determinants of value-added outsourcing
Banerjee, Arindam; Williams, Scott A. - In: Strategic outsourcing : an International journal 2 (2009) 1, pp. 68-79
Persistent link: https://www.econbiz.de/10003917956
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Outsourcing in China : opportunities, challenges and lessons learned
Jones, Wendell O. - In: Strategic outsourcing : an International journal 2 (2009) 2, pp. 187-203
Persistent link: https://www.econbiz.de/10003918006
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Strategic outsourcing practices of multi-national corporations (MNCs) in China
Kang, Mingu; Wu, Xiaobo; Hong, Paul - In: Strategic outsourcing : an International journal 2 (2009) 3, pp. 240-256
Persistent link: https://www.econbiz.de/10003918020
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Managing change in IT outsourcing arrangements : an offshore service provider perspective on adaptability
Plugge, Albert; Janssen, Marijn - In: Strategic outsourcing : an International journal 2 (2009) 3, pp. 257-274
Persistent link: https://www.econbiz.de/10003918026
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Performance measurement in business process outsourcing decisions: Insights from four case studies
Weimer, Gero; Seuring, Stefan - In: Strategic outsourcing : an International journal 2 (2009) 3, pp. 275-292
Persistent link: https://www.econbiz.de/10003918029