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A practical framework for understanding the outsourcing process

McIvor, Ronan - In: Supply Chain Management: An International Journal 5 (2000) 1, pp. 22-36

Over the last number of years, outsourcing has become an important issue for many organisations. The potential for … outsourcing has moved from peripheral activities such as cleaning and catering to critical activities such as design and … manufacturing. However, there is evidence to suggest that organisations are not achieving the desired benefits from outsourcing …

Persistent link: https://www.econbiz.de/10015008203

Insights from a logistics partnership

House, Robert G.; Stank, Theodore P. - In: Supply Chain Management: An International Journal 6 (2001) 1, pp. 16-20

Highlights insights gained from five years of operating experience in a logistics partnership between a large US retailer and a provider of international logistical service. The insights gained from this partnership show that a third‐party logistics provider can help a firm achieve substantial...

Persistent link: https://www.econbiz.de/10015008225

Minding other people’s business: perspectives on outsourcing at Bradford & Bingley

Hancock, John; Oates, Steven - In: Supply Chain Management: An International Journal 6 (2001) 2, pp. 58-60

Illustrates the scope of the benefits resulting from a strategic partnership approach to outsourcing, as opposed to the …‐generating core business while outsourcing its peripheral functions to Alistair McIntosh Limited. …

Persistent link: https://www.econbiz.de/10015008228

A generic supplier management tool for outsourcing manufacturing

Choy, K.L.; Lee, W.B. - In: Supply Chain Management: An International Journal 8 (2003) 2, pp. 140-154

) technique for outsourcing to suppliers and automating the decision making process when selecting them. The development of GSMT …

Persistent link: https://www.econbiz.de/10015008287

A framework for sourcing product development services

Barragan, Salvador; Cappellino, Charles; Dempsey, Neil; … - In: Supply Chain Management: An International Journal 8 (2003) 3, pp. 271-280

Reflects on the experience of three product development teams to build a framework to aid in the process of strategic sourcing. Focuses on patterns observed across these three new product development projects in terms of challenges in strategic sourcing. Building from these observations,...

Persistent link: https://www.econbiz.de/10015008299

Outsourcing: a public‐private sector comparison

Burnes, Bernard; Anastasiadis, Antisthenis - In: Supply Chain Management: An International Journal 8 (2003) 4, pp. 355-366

Outsourcing is one of the fastest‐growing and arguably most important areas of business activity. This article examines … the differing motivations behind and approaches to outsourcing of public and private sector organisations in the UK, and …

Persistent link: https://www.econbiz.de/10015008307

Outsourcing: insights from the telecommunications industry

McIvor, Ronan - In: Supply Chain Management: An International Journal 8 (2003) 4, pp. 380-394

The aim of this research is to identify the drivers and processes that can influence the outsourcing process in the … outsourcing programmes over an 18‐month period. There is considerable focus on evaluating the capability of activities in the … competence concept as a basis for outsourcing. In fact, the findings show that analysis and management of the supply chain can …

Persistent link: https://www.econbiz.de/10015008309

An evaluation procedure for materials service centers

Ding, Fong‐Yuen; Stoner, Anthony - In: Supply Chain Management: An International Journal 9 (2004) 2, pp. 197-204

A third party logistics practice in using a materials service center to provide a manufacturer the component‐parts management function has become more widely accepted in industry. Due to the long‐term, high investment, and high part variety nature of a material service center operation, a...

Persistent link: https://www.econbiz.de/10015008336

The perceived impact of successful outsourcing on customer service management

Wei Khong, Kok - In: Supply Chain Management: An International Journal 10 (2005) 5, pp. 402-411

Purpose – The purpose of this paper is to examine the perceived impact of outsourcing on customer service management … outsourcing. Hence a model was contrived. Structural equation modelling (SEM) was used to estimate the model. Findings – The model … manifesting successful outsourcing. In other words to improve customer service management, companies could control their …

Persistent link: https://www.econbiz.de/10015008403

A fuzzy TOPSIS methodology to support outsourcing of logistics services

Bottani, Eleonora; Rizzi, Antonio - In: Supply Chain Management: An International Journal 11 (2006) 4, pp. 294-308

Purpose – To present a multi‐attribute approach for the selection and ranking of the most suitable 3PL service provider. Design/methodology/approach – The approach is based on the TOPSIS technique (Technique for Order Preference by Similarity to Ideal Solution) and the fuzzy set theory....

Persistent link: https://www.econbiz.de/10015008439