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Passengers intentions towards self-services check-in, Kuwait airport as a case study
AlKheder, Sharaf - In: Technological forecasting & social change : an … 169 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012804322
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Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh; Ahammad, Mohammad F. - In: Technological forecasting & social change : an … 124 (2017), pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
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Customer engagement, dependence and loyalty : an empirical study of Chinese customers in multitouch service encounters
Chen, Xin; Guo, Shuojia; Xiong, Jie; Ye, Zhuxin - In: Technological forecasting & social change : an … 197 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014468859
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Service robot verbalization in service processes with moral implications and its impact on satisfaction
Söderlund, Magnus - In: Technological forecasting & social change : an … 196 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014476488
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Being seen ... by human or machine? : acknowledgment effects on customer responses differ between human and robotic service workers
Frank, Darius-Aurel; Otterbring, Tobias - In: Technological forecasting & social change : an … 189 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014266108
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The relative weight of manufacturing and services in Europe: an innovation perspective
Castaldi, Carolina - In: Technological forecasting & social change : an … 76 (2009) 6, pp. 709-722
Persistent link: https://www.econbiz.de/10003876632
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Towards resource-efficient and service-oriented integrated infrastructure operation
Roelich, Katy; Knoeri, Christof; Steinberger, Julia K.; … - In: Technological forecasting & social change : an … 92 (2015), pp. 40-52
Persistent link: https://www.econbiz.de/10011389529
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Innovation in professional services : potential productivity and trade improvement
Mason, John H. - In: Technological forecasting & social change : an … 42 (1992) 1, pp. 31-45
Persistent link: https://www.econbiz.de/10001134618
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The typology of technology clusters and its evolution : evidence from the hi-tech industries
He, Jiang; Fallah, M. Hosein - In: Technological forecasting & social change : an … 78 (2011) 6, pp. 945-952
Persistent link: https://www.econbiz.de/10009305273
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China/USA nanotechnology research output comparison : 2011 update
Kostoff, Ronald N. - In: Technological forecasting & social change : an … 79 (2012) 5, pp. 986-990
Persistent link: https://www.econbiz.de/10009612635