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Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh; Ahammad, Mohammad F. - In: Technological forecasting & social change : an … 124 (2017), pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
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Word of mouth and digitalization in small retailers : tradition, authenticity, and change
Cuesta-Valiño, Pedro; Gutiérrez-Rodríguez, Pablo; … - In: Technological forecasting & social change : an … 175 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013334980
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B2C smart retailing : a consumer-focused value-based analysis of interactions and synergies
Vrontis, Demetris; Thrassou, Alkis; Amirkhanpour, Monaliz - In: Technological forecasting & social change : an … 124 (2017), pp. 271-282
Persistent link: https://www.econbiz.de/10011899385
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Digital inbound marketing : measuring the economic performance of grocery e-commerce in Europe and the USA
Erdmann, Anett; Ponzoa, José M. - In: Technological forecasting & social change : an … 162 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012665481
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How e-WOM influences consumers' purchase intention towards private label brands on e-commerce platforms : investigation through IAM (Information Adoption Model) and ELM (Elaboratio...
Kumar, Sumit; Prakash, Gyan; Gupta, Bhumika; Cappiello, … - In: Technological forecasting & social change : an … 187 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014326519
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How social commerce constructs influence customers' social shopping intention? : an empirical study of a social commerce website
Li, Chia-Ying - In: Technological forecasting & social change : an … 144 (2019), pp. 282-294
Persistent link: https://www.econbiz.de/10012133928
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Chat now... examining the variables influencing the use of online live chat
McLean, Graeme J.; Osei-Frimpong, Kofi - In: Technological forecasting & social change : an … 146 (2019), pp. 55-67
Persistent link: https://www.econbiz.de/10012134649
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Happy grocery shopper : the creation of positive emotions through affective digital signage content
Garaus, Marion; Wagner, Udo; Manzinger, Sandra - In: Technological forecasting & social change : an … 124 (2017), pp. 295-305
Persistent link: https://www.econbiz.de/10011899414
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Platform strategies and user stickiness in the online video industry
Rong, Ke; Xiao, Fei; Zhang, Xiaoyu; Wang, Jingjing - In: Technological forecasting & social change : an … 143 (2019), pp. 249-259
Persistent link: https://www.econbiz.de/10012133792
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A study on the continuance participation in on-line communities with social commerce perspective
Hajli, Nick; Mohana Shanmugam; Powell, Philip; Love, Peter - In: Technological forecasting & social change : an … 96 (2015), pp. 232-241
Persistent link: https://www.econbiz.de/10011532569