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Technology mediated service encounters
Journal of business research : JBR
7
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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Journal of Service Management
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Language discordance and technological facilitation in health care service encounters : a contrastive experiment
De Wilde, July
;
Praet, Ellen van
;
Van Vaerenbergh, Yves
- In:
Technology mediated service encounters
,
(pp. 17-43)
.
2019
Persistent link: https://www.econbiz.de/10012057340
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