Petrescu, Viorel; Stancu, Adrian - In: The AMFITEATRU ECONOMIC journal 10 (2008) 23, pp. 225-234
This paper presents the main tendencies in which the product quality evaluation can be done, and five quality … assessment methods of industrial products, namely: quality complex indicator, general point method, continuum model, subfeature … model, customer satisfaction performance model and products quality deviation towards consumers’ needs model. The gradation …