In recent years, broad changes have contributed to the enhancement of the importance of the logistics as a source of competitive advantage to the firms, not just for increasing customer satisfaction, but also for improving their performance. Nevertheless, the capabilities of firms’ response to...

In the 21st century, with rapid growth of technology, economic society and life have changed significantly. Promoting competitive advantages has become the most important issue for firms in this rapidly changing and uncertain business environment. Many researches have pointed out that the...