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~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Dienstleistungsqualität"
~type_genre:"Arbeitspapier"
~type_genre:"Hochschulschrift"
~type_genre:"Konferenzbeitrag"
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Dienstleistungsqualität
Consumer behaviour
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Service quality
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Betriebliche Wertschöpfung
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Bundling strategy
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Customer satisfaction
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Evaluation
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Product concept
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Qualitätsmanagement
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Service-Dominant Logic
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Cassia, Fabio
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The TQM journal : the international review of organizational improvement
Europäische Hochschulschriften / 5
8
Gabler Edition Wissenschaft
5
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Gabler Research
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Simon Business School working paper
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Basler Schriften zum Marketing
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Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
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Discussion paper / Centre for Economic Policy Research
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ERIM report series research in management
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Faculty & research / Insead : working paper series
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Journal of service theory and practice
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Neue Perspektiven der marktorientierten Unternehmensführung
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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Ross School of Business working paper series
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Schriftenreihe innovatives Dienstleistungsmanagement
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Working paper / Indian Institute of Management, Ahmedabad
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Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
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Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
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Birkbeck working papers in economics and finance : BWPEF
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Business process management journal
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Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
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2
Service-based vs. goods-based positioning of the product concept : effects on customer perceived value
Cassia, Fabio
;
Ugolini, Marta Maria
;
Cobelli, Nicola
; …
- In:
The TQM journal : the international review of …
27
(
2015
)
2
,
pp. 247-255
Persistent link: https://www.econbiz.de/10011298016
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