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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Customer satisfaction
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International QMOD Conference <10, 2007, Lund>
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European Conference on Kansei Engineering <1, 2007, Lund>
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The TQM journal : the international review of organizational improvement
Journal of retailing and consumer services
422
International journal of hospitality management
384
Journal of business research : JBR
322
SOEP survey papers
235
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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167
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International journal of contemporary hospitality management
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UTB
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Cogent business & management
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Services marketing quarterly
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International journal of productivity and quality management : IJPQM
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Journal of air transport management
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International journal of business information systems : IJBIS
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Asia Pacific journal of marketing and logistics
89
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Journal of service research : JSR
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
86
Tourism management perspectives : TMP
85
Psychology & marketing
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International journal of quality & reliability management
82
Total quality management & business excellence
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of the Academy of Marketing Science
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International journal of services and operations management
72
Journal of strategic marketing
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The international journal of bank marketing : IJBM
72
Journal of service management
71
Europäische Hochschulschriften / 5
69
International journal of quality and service sciences
68
Discussion paper series / IZA
62
Tourism analysis : an interdisciplinary tourism & hospitality journal
62
European journal of marketing : EJM
61
Journal of Asian finance, economics and business : JAFEB
60
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Selected papers from the 10th International QMOD Conference : [... during 18 - 20 June, 2007 ... at Lund ...]
Dahlgaard-Park, Su Mi
(
contributor
)
-
International QMOD Conference <10, 2007, Lund>
- In:
The TQM journal : the international review of …
20.2008,2
(
2008
)
Persistent link: https://www.econbiz.de/10004933342
Saved in:
2
Kansei, affective engineering design : [The papers selected for this special issue were all except one presented at the 10th International Conference on Quality Management and Orga...
Dahlgaard, Jens J.
(
contributor
)
- In:
The TQM journal : the international review of …
20.2008.4
(
2008
)
Persistent link: https://www.econbiz.de/10004933344
Saved in:
3
Applying the ISO 90001 process approach and service blueprint to hospital management systems
Chen, Hsiang Ru
;
Cheng, Bor-wen
- In:
The TQM journal : the international review of …
24
(
2012
)
5
,
pp. 418-432
Persistent link: https://www.econbiz.de/10009620515
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4
Implementing a quality-based performance measurement system : a case study approach
Jochem, Roland
;
Menrath, Martin
;
Landgraf, Katja
- In:
The TQM journal : the international review of …
22
(
2010
)
4
,
pp. 410-422
Persistent link: https://www.econbiz.de/10003993907
Saved in:
5
Champions in transition : the role of process orientation
Kumar, Uma
;
Miri-Lavassani, Kayvan
;
Movahedi, Bahar
; …
- In:
The TQM journal : the international review of …
23
(
2011
)
3
,
pp. 326-342
Persistent link: https://www.econbiz.de/10009154093
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6
Total quality management in Sri Lankan service organizations
Yapa, Saman
- In:
The TQM journal : the international review of …
24
(
2012
)
6
,
pp. 505-517
Persistent link: https://www.econbiz.de/10009664387
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7
The perceptions and perspectives of Lean Six Sigma (LSS) practitioners : an empirical study in Malaysia
Jayaraman, K.
;
Teo Leam Kee
;
Keng Lin Soh
- In:
The TQM journal : the international review of …
24
(
2012
)
5
,
pp. 433-446
Persistent link: https://www.econbiz.de/10009620512
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8
Review study of developing an integrated TQM with LM framework model in Malaysian automotive industry
Salleh, Noor Azlina Mohd. Salleh
;
Salmiah Kasolang
;
Hj …
- In:
The TQM journal : the international review of …
24
(
2012
)
5
,
pp. 399-417
Persistent link: https://www.econbiz.de/10009620520
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9
Culture-based design and implementation of business excellence
Bolboli, Seyed Amir
;
Reiche, Markus
- In:
The TQM journal : the international review of …
26
(
2014
)
4
,
pp. 329-347
Persistent link: https://www.econbiz.de/10010384634
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10
Why TQM programmes fail? : a pathology approach
Mosadeghrad, Ali Mohammad
- In:
The TQM journal : the international review of …
26
(
2014
)
2
,
pp. 160-187
Persistent link: https://www.econbiz.de/10010253378
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