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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Developing a scale to measure students' perception of service quality in the Indian context
Jain, Rajani
;
Sahney, Sangeeta
;
Sinha, Gautam
- In:
The TQM journal : the international review of …
25
(
2013
)
3
,
pp. 276-294
Persistent link: https://www.econbiz.de/10010121885
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