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Measuring economic effects of quality management systems
Fons, Leonardo A. Sedevich - In: The TQM journal : the international review of … 23 (2011) 4, pp. 458-474
Persistent link: https://www.econbiz.de/10009247527
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Integrating greenness into a balanced scorecard in a food processing company
Länsiluoto, Aapo; Järvenpää, Marko - In: The TQM journal : the international review of … 24 (2012) 5, pp. 388-398
Persistent link: https://www.econbiz.de/10009620525
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Corporate social responsibility strategies using the TQM : Hoshin kanri as an alternative system to the balanced scorecard
Chiarini, Andrea - In: The TQM journal : the international review of … 28 (2016) 3, pp. 360-376
Persistent link: https://www.econbiz.de/10011508201
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Operationalising performance measurement dimensions for the Australasian nonprofit healthcare sector
Soysa, Ishani Buddika; Jayamaha, Nihal Palitha; Grigg, … - In: The TQM journal : the international review of … 28 (2016) 6, pp. 954-973
Persistent link: https://www.econbiz.de/10011616726
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Operational excellence through business process orientation : an intra- and inter-organizational analysis
Movahedi, Bahar; Miri-Lavassani, Kayvan; Kumar, Uma - In: The TQM journal : the international review of … 28 (2016) 3, pp. 467-495
Persistent link: https://www.econbiz.de/10011508295
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Performance journey mapping : a service performance assessment framework
Höber, Angelika; Pergler, Elisabeth; Wild-Weitlaner, Doris - In: The TQM journal : the international review of … 27 (2015) 2, pp. 231-246
Persistent link: https://www.econbiz.de/10011298022
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Quality 4.0 and its impact on organizational performance : an integrative viewpoint
Antony, Jiju; Sony, Michael; Furterer, Sandra L.; … - In: The TQM journal : the international review of … 34 (2022) 6, pp. 2069-2084
Persistent link: https://www.econbiz.de/10014321093
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An investigation of mediating factors for export-import business performance excellence : a systems perspective framework for Thailand
Grid Rangsungnoen - In: The TQM journal : the international review of … 35 (2023) 7, pp. 1588-1608
Persistent link: https://www.econbiz.de/10014380863
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Holistically integrated model and strategic objectives for service business
Yang, Ching-chow; Yang, King Jang; Cheng, Lai-yu - In: The TQM journal : the international review of … 22 (2010) 1, pp. 72-88
Persistent link: https://www.econbiz.de/10003943608
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Integrating the balanced scorecard with Six Sigma
Heavey, Colm; Murphy, Eamonn - In: The TQM journal : the international review of … 24 (2012) 2, pp. 108-122
Persistent link: https://www.econbiz.de/10009514490