Narrow search
Showing 1 - 10 of 508
Cover Image
The influence of airline service quality on passenger satisfaction and loyalty : the case of Uganda airline industry
Nambukasa, Juliet - In: The TQM journal : the international review of … 25 (2013) 5, pp. 520-532
Persistent link: https://www.econbiz.de/10010126410
Cover Image
Evaluation of machine tool substitute under data-driven quality management system : a hybrid decision-making approach
Sahu, Atul Kumar; Kumar, Anup; Sahu, Anoop Kumar; Sahu, … - In: The TQM journal : the international review of … 35 (2023) 1, pp. 234-261
Persistent link: https://www.econbiz.de/10014321167
Cover Image
What does the future fold for quality professionals in organisations of the twenty-first century?
Antony, Jiju - In: The TQM journal : the international review of … 25 (2013) 6, pp. 677-685
Persistent link: https://www.econbiz.de/10010195030
Cover Image
Approaches for reducing medical errors and increasing patient safety : TRM, quality and 5 Qs method
Zineldin, Mosad; Zineldin, Jonas; Vasicheva, Valentina - In: The TQM journal : the international review of … 26 (2014) 1, pp. 63-74
Persistent link: https://www.econbiz.de/10010252107
Cover Image
An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit; Vrat, Prem - In: The TQM journal : the international review of … 28 (2016) 1, pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
Cover Image
A comparison of quality satisfaction between transactional and relational customers in e-commerce
Yen, Yung-shen - In: The TQM journal : the international review of … 26 (2014) 6, pp. 577-593
Persistent link: https://www.econbiz.de/10010426601
Cover Image
The theory of attractive quality
Witell, Lars (contributor) - 2011
Persistent link: https://www.econbiz.de/10008938003
Cover Image
The effect of contingencies on mutual influence among quality awards and quality initiatives
Upadhyaya, Gururaj; Bhat, Subrahmanya - In: The TQM journal : the international review of … 28 (2016) 6, pp. 814-833
Persistent link: https://www.econbiz.de/10011616610
Cover Image
The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi; Shahin, Arash; Parkouhi, Sahar … - In: The TQM journal : the international review of … 34 (2022) 1, pp. 125-144
Persistent link: https://www.econbiz.de/10012884581
Cover Image
Quality 4.0 conceptualisation and theoretical understanding : a global exploratory qualitative study
Antony, Jiju; McDermott, Olivia; Sony, Michael - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1169-1188
Persistent link: https://www.econbiz.de/10013537684