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Proposing total quality management as a buffer between global software development challenges and project success
Hashmi, Syed Danial; Shahzad, Khurram; Izhar, Muhammad - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1432-1447
Persistent link: https://www.econbiz.de/10013537696
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Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline - In: The TQM journal : the international review of … 27 (2015) 6, pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
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Applicability of healthcare service quality models and dimensions : future research directions
Javed Ali; Ahmad Jusoh; Norhalimah Idris; Khalil Md Nor; … - In: The TQM journal : the international review of … 35 (2023) 6, pp. 1378-1393
Persistent link: https://www.econbiz.de/10014326382
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An empirical investigation on TQM practices and knowledge sharing mediation in software industry
Iqbal, Anam; Asrar-ul-Haq, Muhammad - In: The TQM journal : the international review of … 29 (2017) 5, pp. 725-743
Persistent link: https://www.econbiz.de/10011799554
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An evaluation of documentation requirements for ISO 9001 compliance in scrum projects
Mathrani, Anuradha; Wickramasinghe, Shanuka; Jayamaha, … - In: The TQM journal : the international review of … 34 (2022) 5, pp. 901-921
Persistent link: https://www.econbiz.de/10013537672
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Implementing a quality-based performance measurement system : a case study approach
Jochem, Roland; Menrath, Martin; Landgraf, Katja - In: The TQM journal : the international review of … 22 (2010) 4, pp. 410-422
Persistent link: https://www.econbiz.de/10003993907
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Integration of quality cost and accounting practices
Fons, Leonardo A. Sedevich - In: The TQM journal : the international review of … 24 (2012) 4, pp. 338-351
Persistent link: https://www.econbiz.de/10009572768
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Measuring economic effects of quality management systems
Fons, Leonardo A. Sedevich - In: The TQM journal : the international review of … 23 (2011) 4, pp. 458-474
Persistent link: https://www.econbiz.de/10009247527
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Design and implementation of quality control loops : strategies to reach stable business processes
Schröder, Malte; Schmitt, Sebastian; Schmitt, Robert - In: The TQM journal : the international review of … 27 (2015) 3, pp. 294-302
Persistent link: https://www.econbiz.de/10011308071
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Review study of developing an integrated TQM with LM framework model in Malaysian automotive industry
Salleh, Noor Azlina Mohd. Salleh; Salmiah Kasolang; Hj … - In: The TQM journal : the international review of … 24 (2012) 5, pp. 399-417
Persistent link: https://www.econbiz.de/10009620520