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Introduction: crisis communication : defining the beast and de-marginalizing key publics
Heath, Robert L. - In: The handbook of crisis communication, (pp. 1-13). 2010
Persistent link: https://www.econbiz.de/10003929141
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Parameters for crisis communication
Coombs, W. Timothy - In: The handbook of crisis communication, (pp. 17-53). 2010
Persistent link: https://www.econbiz.de/10003929144
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Crisis communication and its allied fields
Coombs, W. Timothy - In: The handbook of crisis communication, (pp. 54-64). 2010
Persistent link: https://www.econbiz.de/10003929145
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Crisis communication research in public relations journals : tracking research trends over thirty years
An, Seon-kyoung; Cheng, I-huei - In: The handbook of crisis communication, (pp. 65-90). 2010
Persistent link: https://www.econbiz.de/10003929146
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Organizational networks in disaster response : an examination of the US government network’s efforts in hurricane Katrina
Adkins, Gabriel L. - In: The handbook of crisis communication, (pp. 91-114). 2010
Persistent link: https://www.econbiz.de/10003929148
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Regaining altitude : a case analysis of the JetBlue Airways Valentine’s Day 2007 crisis
Efthimiou, Gregory G. - In: The handbook of crisis communication, (pp. 115-140). 2010
Persistent link: https://www.econbiz.de/10003929149
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Are they practicing what we are preaching? : an investigation of crisis communication strategies in the media coverage of chemical accidents
Holladay, Sherry J. - In: The handbook of crisis communication, (pp. 159-180). 2010
Persistent link: https://www.econbiz.de/10003929163
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Examining the effects of mutability and framing on perceptions of human error and technical error crises : implications for situational crisis communication theory
Coombs, W. Timothy; Holladay, Sherry J. - In: The handbook of crisis communication, (pp. 181-204). 2010
Persistent link: https://www.econbiz.de/10003929164
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How do past crises affect publics’ perceptions of current events? : an experiment testing corporate reputation during an adverse event
Elliot, J. Drew - In: The handbook of crisis communication, (pp. 205-220). 2010
Persistent link: https://www.econbiz.de/10003929165
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Crisis response effectiveness : methodological considerations for advancement in empirical investigation into response impact
Fediuk, Tomasz A.; Pace, Kristin M.; Botero, Isabel C. - In: The handbook of crisis communication, (pp. 221-242). 2010
Persistent link: https://www.econbiz.de/10003929166