How do past crises affect publics’ perceptions of current events? : an experiment testing corporate reputation during an adverse event

Managing word-of-mouth : a nonprofit case study

Williams, Martin, (2013)

Well known or well liked? : the effects of corporate reputation on firm value at the onset of a corporate crisis

Wei, Jiuchang, (2017)

Does the perception of incongruence hurt more? : customers' responses to CSR crises affecting the main reputation dimension of a company

Gistri, Giacomo, (2019)